Transform your customer journeys with the leader in the changing CX services market

 

Movate is a Leader in the NelsonHall NEAT 2024 report on CX Services Transformation

Key Takeaways from the Report:

  • Overview of the CX services transformation market, including factors like market size, growth trends, outlook, investments, and much more
  • Key challenges and success factors in outsourcing CX services transformation
  • The key buy-side drivers in the adoption of CX services transformation like technology partner ecosystems, GenAI-induced disruption, and others
  • Movate’s CX services overview and strengths, highlighting GenAI capabilities and outcome-based pricing model

Get Your Free Report Now
CXS-Transformation-NEAT-Overall-Mark
Movate's advanced CX transformation framework combines flexible work models, AI-powered digital assets, and innovative commercial constructs. Movate's approach looks to support the increasingly fluid CX market, which balances changing customer expectations, competing business objectives, a renewed focus on P&L, and the accelerated AI evolution.
- Ivan Kotzev, Lead Analyst, CX Services, NelsonHall

Copyright © 2024 Movate. All Rights Reserved.

| |